Privacy Policy

1. Information We Collect

When you use our Website or Services, we may collect various kinds of information, including:

1.1 Information You Provide Directly

• Personal identifiers: your name, email address, mobile phone number, postal address, etc.
• Company / business details (if applicable): business name, registration details, address, etc.
• Mandate or case-specific information: details you provide regarding legal matters or service requests (e.g. property details, agreements, dispute particulars).
• Communication content: when you fill forms, send messages, ask queries, or correspond with support.
• Billing and contact information: when you purchase or subscribe to services, we may collect billing address, invoicing name, etc.

1.2 Log & Usage Data

We automatically collect certain information when you interact with our Website:

• Log data: your IP address, browser type & version, operating system, pages visited, time stamps, referring URLs, duration on pages, click streams, device information.
• Usage analytics: we may use analytics tools (e.g. Google Analytics or similar) to understand how Visitors use our Website, track page views, navigation paths, and improve performance.

1.3 Cookies, Tracking & Advertising Data

We and our service providers may use cookies, web beacons, local storage, pixel tags, and similar tracking technologies to:

• Maintain your login session and user preferences
• Recognize returning visitors
• Understand traffic sources and user behavior
• Serve tailored content or advertisements
• Evaluate effectiveness of promotional campaigns

You may be able to disable or control cookies via your browser settings, but doing so may limit your access to certain features.

1.4 Information from Third Parties

We may receive information about you from third parties, for example, when:

• A third-party service provider (analytics, marketing, verification) shares data.
• Publicly available sources or partner services provide supplementary data (e.g. business directories).

We may combine these with information we already have to enrich or improve our Services.

2. Use of Your Information

We use collected data for various purposes, including:

• To operate, maintain, and improve the Website and Services
• To provide you the core functionality and features you request
• To personalize your user experience and tailor content
• To communicate with you (e.g. confirmations, updates, newsletters, service alerts)
• For billing, invoicing, payment processing, and related financial operations
• To conduct internal research, analytics, and performance monitoring
• To detect, prevent, and respond to fraud, security issues, or misuse of the Services
• To enforce our terms and protect our rights, property, or safety and that of others
• In connection with legal obligations, government requests, or legal proceedings
• To send marketing or promotional communications (subject to your consent or opt-out)

We will not use your personal information for purposes incompatible with those listed above without notifying you.

3. Storage, Security & Retention

3.1 Storage and Processing

Your data may be stored and processed using cloud servers or other third-party infrastructure (e.g. AWS, Google Cloud, Azure, or equivalent).

By using our Services, you consent to such storage and processing.

3.2 Security Measures

We adopt commercially reasonable technical, administrative, and physical safeguards, such as encryption (TLS/SSL), access controls, firewalls, and security audits, to protect your information.

However, no method of transmission or storage is absolutely secure, and we cannot guarantee total security.

3.3 Retention of Data

We retain personal data as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

If you deactivate or request deletion of your account, we will remove or anonymize personal identifiers from our active systems, except as needed for fraud prevention, legal claims, or obligations.

Aggregated or anonymized data (which does not personally identify you) may be retained indefinitely for analytical purposes.

4. Disclosure & Sharing of Information

We may share or disclose your personal data in the following scenarios:

• With service providers, contractors, and business partners who assist in providing our Services (e.g. hosting, analytics, email, marketing).
• To comply with legal obligations, court orders, or government requests.
• To enforce or protect our rights, property, or safety, or those of users.
• In connection with a merger, acquisition, reorganization, or sale of assets (your personal data may be transferred in such transactions under corresponding confidentiality obligations).
• With your consent or direction.
• In anonymized or aggregated form that does not identify you personally.

We will not sell your personal identifiable information to unaffiliated third parties.

5. Rights of Users

Depending on your jurisdiction, you may have the following rights concerning your personal data:

• Access / Data Portability: request a copy of your personal data in a structured, commonly used format
• Correction / Update: request correction of inaccuracies or incomplete data
• Deletion: ask us to remove your personal data (subject to retention for legal or security reasons)
• Objection / Restriction: object to or restrict processing of your data in certain cases
• Opt-out of marketing: decline receiving promotional or marketing messages
• Withdraw consent: if processing is based on consent, you may withdraw it (subject to effect on Services)

To exercise any of these rights, you may write to us at our privacy contact (see Section 8).

We will respond subject to applicable law.

In some cases, we may decline your request if it affects others’ rights or interferes with legal or contractual obligations.

6. International or Cross-Border Transfers & GDPR

If users from the European Union or other jurisdictions use our Website, we may process their data under applicable laws (e.g. GDPR).

In such cases:

• The legal bases for processing include consent, legitimate interest, contract, or compliance with legal obligations
• Users in the EU or applicable regions have the rights described above
• Cross-border transfers of data will be done under lawful mechanisms (e.g. standard contractual clauses, adequate protections)

7. Cookies & Tracking / Advertising

We use cookies and similar technologies to track and store users’ preferences, usage data, login sessions, and for advertising and analytics purposes.

Third-party advertising services may use anonymized tracking to serve ads relevant to your interests.

You may disable cookies via browser settings, but this may degrade your experience or limit certain features.

We do not honor all “Do Not Track” browser signals due to lack of uniform industry standards.

8. Contact & Privacy Inquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you may contact us at hello@vakilfy.com.

We will respond to privacy requests as required under applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The revised version will be effective as of the “Effective Date” shown above.

For material changes, we may notify you via email or prominent notice on our Website before implementation.

Your continued use of the Website after such changes signify acceptance of the revised policy.

If you disagree with changes, discontinue use of our Services.